Hopeman — AI Ops Retainer

3-month trial (~$21K HKD/mo + token reimbursement). Kickoff done Mar 25. Payment deferred to Apr. Pilot 1 unblocked Mar 30: per-staff GDrive to hopeman email, Veaky uploads, calendar share for naming; Bob internal Mon Mar 31 AI agent brief. Exec lunch with Bob locked Wed 8 Apr 2026 12:00 HKT. V2 dashboard + brand report shipped; Eric committed first Customer Context build this week (WA Mar 31). Bob DM: audio quality follow-up. ASR validation set built on 6 real clips x 4 methods with internal review UI; local recording backlog now transcribed. WS1 recommendation is a narrow meeting-pack v1 (pre-brief + lightweight in-meeting support + post-meeting recap), not a full realtime copilot.